Dear User/Interested Party,
This Policy is provided pursuant to Article 13 of Legislative Decree No. 196 of June 30, 2003, as amended (the "Privacy Code"), as well as pursuant to Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.
We inform you that the personal data you provide when consulting this website will be processed by TENAX SPA as Data Controller (hereinafter also referred to as Controller) in compliance with the protection principles established by the Personal Data Protection Code and subsequent amendments, as well as all European and national legislative measures and/or provisions of the Supervisory Authorities.
The following information is provided solely for the TENAX SPA website and not for other websites that may be consulted by the User via links.
We inform you that the optional, explicit, and voluntary sending of emails to the addresses indicated on this website, as well as the completion of contact forms, entails the acquisition of the sender's address, which is necessary to respond to requests, as well as any other personal data included in the message.
You will find more details about these cookies and the processing related to them in the section "COOKIES."
A. Purpose of processing
The processing of data voluntarily provided by the User during online navigation by filling out contact request forms is carried out by TENAX SPA for the following purposes:
a. to enable us to respond to your requests. To this end, the following data is required: first name, last name, company, email address, and telephone number (the latter is optional);
b. with your consent, to effectively establish and manage commercial relationships, with particular reference to promotional and marketing purposes relating to products and services provided by TENAX SPA;
c. with your consent, to analyze your habits and choices in order to send you commercial material that is most appropriate to your characteristics.
B. Type of data collected and processed
Without prejudice to the personal autonomy of the data subject and without prejudice to the provision of navigation data, the provision of the data referred to in paragraph A, letter a) is mandatory and failure to provide, even partially, the data expressly indicated as necessary will make it impossible to process the request received. Mandatory data is marked with an asterisk. The provision of data referred to in paragraph A, letters b) and c) is optional, and failure to provide such data will make it impossible to update Users on promotional sales initiatives.
C. Data controller, data processor, and persons in charge of processing
The data controller is TENAX SPA in the person of its pro-tempore legal representative.
Headquarters: Via Dell’Industria, 17 – 23897 Viganò (Lecco), Italy
Email: privacy@tenax.net
VAT number: 0126330013
Certified email address: amministrazione@pec.tenax.net
Please note that you can contact the data controller at the Company's contact details indicated above.
Please note that the data provided will be processed by the data controllers of TENAX SPA in their capacity as data processors.
D. Processing methods
The personal data provided will be processed at the headquarters of TENAX SPA, including through the use of automated procedures, in the manner and within the limits necessary to pursue the aforementioned purposes. We also inform you that the personal data provided will be processed using computerized procedures in the manner and within the limits necessary to pursue the aforementioned purposes.
E. Retention period
Please note that the Data provided will be processed and stored by the Data Controller for purposes strictly related to those referred to in point A and stored by the Data Controller for the period strictly necessary to fulfill the requests made by the User. At the end of the storage period, the data will be deleted/destroyed.
F. Rights of the data subject
As a data subject, you may exercise your rights at any time with regard to the Data Controller pursuant to Legislative Decree 193/2006 and Regulation (EU) 2016/679, which are listed here:
I. Right of withdrawal of the data subject – Art. 15 Reg. (EU) 2016/679
1. The data subject has the right to obtain from the data controller confirmation as to whether or not personal data concerning him or her are being processed and, where that is the case, access to the personal data and the following information:
a) the purposes of the processing;
b) the categories of personal data concerned;
c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
e) the existence of the right of the data subject to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
f) the right to lodge a complaint with a supervisory authority;
g) where the data are not collected from the data subject, any available information as to their source;
h) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
2. Where personal data are transferred to a third country or to an international organization, the data subject shall have the right to be informed of the existence of adequate safeguards pursuant to Article 46 relating to the transfer.
3. The controller shall provide a copy of the personal data undergoing processing. If the data subject requests further copies, the controller may charge a reasonable fee based on administrative costs. If the data subject submits the request by electronic means, and unless otherwise specified by the data subject, the information shall be provided in a commonly used electronic format.
4. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
II. Right to rectification – Art. 16 Reg. (EU) 2016/679
The data subject has the right to obtain from the data controller the rectification of inaccurate personal data concerning them without undue delay. Taking into account the purposes of the processing, the data subject has the right to obtain the integration of incomplete personal data, including by providing a supplementary statement.
III. Right to erasure (Right to be forgotten) – Art. 17 Reg. (EU) 2016/679
1. The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b) the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2), and where there is no other legal ground for the processing;
c) the data subject objects to the processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2);
d) the personal data have been unlawfully processed;
e) the personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
f) the personal data have been collected in relation to the offer of information society services referred to in Article 8(1).
2. Where the controller has made personal data public and is obliged pursuant to paragraph 1 to erase the personal data, taking into account available technology and the cost of implementation, the controller shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
3. Paragraphs 1 and 2 shall not apply to the extent that processing is necessary:
a) for exercising the right of freedom of expression and information;
b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
c) for reasons of public interest in the area of public health in accordance with Article 9(2)(h) and (i) and Article 9(3);
d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing;
e) for the establishment, exercise or defense of legal claims.
IV. Right to restriction of processing – Art. 18 Reg. (EU) 2016/679
1. The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies:
a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
c) the data controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims;
d) the data subject has objected to processing pursuant to Article 21(1), pending verification of whether the legitimate grounds of the controller override those of the data subject.
2. Where processing has been restricted pursuant to paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
3. The data subject who has obtained the restriction of processing pursuant to paragraph 1 shall be informed by the controller before the restriction is lifted.
V. Right to data portability – Art. 20 Reg. (EU) 2016/679
1. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:
a) the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant to Article 6(1)(b); and b) the processing is carried out by automated means.
2. When exercising their rights regarding data portability under paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.
3. The exercise of the right referred to in paragraph 1 of this Article shall be without prejudice to Article 17. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
4. The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of others.
VI. Right to object – Art. 21 of Regulation (EU) 2016/679
1. The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1), including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.
2. Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing.
3. Where the data subject objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.
4. The right referred to in paragraphs 1 and 2 shall be explicitly brought to the attention of the data subject and shall be presented clearly and separately from any other information at the latest at the time of the first communication with the data subject.
5. In the context of the use of information society services, and without prejudice to Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.
6. Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), the data subject shall have the right to object, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
General rules for exercising rights
We inform you that the rights referred to in the preceding paragraphs may be exercised at any time by sending an email to the following address privacy@tenax.net together with a digital copy of your valid identity document. Please note that if you request the cessation of all processing of your personal data, we will not be able to continue to provide you with the services you have requested. In any case, our company may retain certain personal data if it is necessary to defend or assert its rights.
Cookie Policy
TENAX SPA uses cookies to improve its website and to provide services and features to Users. You can restrict or disable the use of cookies through your web browser. However, in this case, some features of the site may become inaccessible.
Browsing data
During normal operation, the IT systems and software procedures used to operate this website acquire some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes:
– IP addresses or domain names of computers used by users connected to the site;
– the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server; the size of the file obtained in response; the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the User's operating system and IT environment.
This data is used solely to obtain anonymous statistical information on the use of the website and to check its correct functioning, and is deleted immediately after processing.